Participate in one of our surveys

Evaluating Customer Experiences

This anonymous survey presents you with a scenario describing a customer experience.  We would like to know how you evaluate this experience. 

Note:  Please read the scenario before answering the survey questions about the experience.

Take the Evaluating Customer Experiences Survey

Consumer Behavior Survey

This short survey asks a few short questions about a number of consumer related issues dealing with banking, movies and movie theaters, soft drinks, complaining to businesses, sports leagues and teams, and fast food restaurants.

This is a fun and interesting survey that will get you thinking about how you behave as a consumer.

Take the Consumer Behavior Survey

Marketing Summit 2021

Understanding Fast Food Experiences – Excel Dataset

Understanding Fast Food Experiences – PowerPoint